Mailbox Tales Policies

Shipping

Shipping Rates and Free Shipping

Shipping charges for your tales (letter) is included in your product price.

Shipping charges for merchandise orders will be shown during checkout.

International Shipping

We currently mail to addresses in the United States (including all territories and APO addresses) and Canada using the US Postal Service.

International shipping will be added later in 2026. Please contact us with any questions.

Resending Letters

When a letter is not delivered due to an incorrect mailing address, we can resend one letter at no charge. 

If you have moved, please notify us at support@MailboxTales.com with your updated address as early as possible. 

Notifying your post office will only change your mailing address with your post office. 

Exchanging Tales

You may change your Tale within 60 days. After 60 days, changing your tale is not possible. Please contact our support team for assistance.

Find Your Adventure

Stories for Every Explorer

Sized for very young explorers, these tales are full of laughter, silly situations, and unforgettable journeys.

Magical mysteries sized for young explorers. Every clue is a new discovery.

Gather around the mailbox. Adventures that bring everyone into the story.

More complex mysteries and rich narratives immerse you in fantasy and mystery.

Tales that blend critical thinking, creativity, adventure, and reading comprehension make learning feel like a quest.